Have a question or concern? We'll do our best to assist you.
Choose from the three categories below to get started.
For specific questions regarding BeerTender®,
Heineken® DraughtKegTM and basic troubleshooting, click here.
For any and all Heineken DraughtKeg questions not addressed in the FAQs, call 1.888.434.6353,
Monday – Friday, 9am – 8pm EST or email beertender@qualitycustomercare.com
For any and all BeerTender questions not addressed in the FAQs, click here.
Or call Krups® BeerTender customer service: 1.866.232.0788, Monday – Friday, 8am - 6:30pm EST.
Please have your BeerTender available when you call, as the customer
service representative may need information printed on the back of the machine.
For media inquires regarding Heineken or Krups, please contact:
Krups - Cogent Public Relations Inc.
Jennifer Gear
781.937.3489
jennifer@cogentpr.com
Heineken - MS&L
Lauren Naru
212.468.3040
lauren.naru@mslpr.com